Clockworks Answer Line

I'm Parker, and I run MN Clockworks in Maple Grove. Iris, the AI voice agent on my own line, answers (763) 296-9777. The Answer Line sets up the same kind of agent on your business line.

Picks up day, night and weekends. No phone tree. No voicemail box. It says up front that it is an AI and that the call is recorded. It answers questions from your approved FAQ facts.

It takes a message: name, callback number, business, town and reason. It reads the message back and fixes anything the caller corrects. It records the preferred callback time and method as a request, never a promise.

For calls of 10 seconds or longer, a post-call email shows who called, when, how long, how the call ended and a link to the conversation. The email does not include the transcript. Calls are recorded and transcribed. The full transcript and recording are available in the console, kept 30 days. The agent ends the call cleanly.

The AI never places outbound calls or sends texts. People do that. It answers only from facts you approve and never claims to be a person. A caller's requested callback time is not a booking or a commitment from you.

Calendar, email inbox, web lookups and job software links can be added later, not as part of setup. Each is scoped, priced and tested with you first. Those connections are separate from the FAQ answers and message taking described here.

I get your written OK for every setting. Your number and accounts are in your business's name. I work through delegated access. Your AI account is yours.

Pick a voice from the built-in set. Set its speed from 0.7x to 1.5x, and set pronunciation for town names, brands and part names.

English. Spanish can be turned on and tested before it goes live. Other languages are available. I turn on and test only the ones you approve.

Provider bills are in your name. Talk time is about 9 cents a minute, plus 50 cents a month for the number. At 100, 300 or 600 minutes, that's about $9, $27 or $54 in talk time, plus the number.

Estimate, not a quote. Provider rates can change. Based on public rates as of Oct 2026. Taxes extra. Optional texting and 911 address service cost extra.

I set it up with you over screen share, test it together and walk you through using it.

The Front Desk chat bubble is the text version: a working sample using MN Clockworks information. Your version uses your business information on your own account.