The one employee
Hire a Front Desk employee that texts back when you're under the sink.
Twin Cities shops · Setup + teach · Yours to run.
Missed and after-hours calls. One employee on your line. You keep it.
What the Front Desk employee actually does
- Answers missed and after-hours calls with a fast text-back from your number, in wording you approve
- Asks where / what / when so the lead isn't a dead voicemail
- Books what fits your rules; escalates emergencies and weird ones to you
- Leaves you a short summary, not a homework pile
What this is not
- Not a $40 DIY text app you duct-tape alone
- Not a forever call center where we run your phones by default
- Not a six-SKU “AI transforms field service” menu
- Not a vendor logo on the door (the stack lives in How it works)
Setup + teach. You keep it.
After install, the Front Desk employee runs on accounts you own. Parker is the installer and teacher, not your permanent receptionist unless you buy optional managed help.
Good fit if…
Good fit
- 1–5 trucks, Twin Cities metro
- Owner still wears the night desk hat
- You'll pay for setup and then run it
Bad fit if…
- You want free forever software
- You need a custom agency SOW for twelve workflows on day one
- You only want a bargain seat with no install discipline